Refund policy
60-Day Money-Back Guarantee
We stand behind every ComfortCanine product. If you're not completely satisfied within 60 days of your purchase, contact us and we'll issue a full refund — no return required. You keep the product.
How to request a refund: Simply email us at support@comfortcanine.shop with your order number and a brief note about your experience. We'll process your refund within 5–7 business days back to your original payment method.
Exceptions:
- Refund requests must be submitted within 60 days of the delivery date.
- One refund per household per product.
Questions? Contact us at support@comfortcanine.shop.